Avianca is the important and national airline of Columbia and it is considered as the largest one in Latin America. You will not be questioning the services and facilities along with the network because it is a member of star alliance which makes it a good connecting point with many destinations across the globe.
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Major Hubs and Flights:
The main hub is El Dorado International Airport in Columbia and there are the secondary hubs as well like San Salvador, Medellin, Cali, and Cartagena. The flights have been covering over 70 destinations in South America, North America, Europe and Asia.
Headquarters and Significant Cities:
The headquarters are based in Bogota, Columbia. The focus cities are many and have a significant number of operations more than the major ones including Miami and Quito in Ecuador.
Different Kind of Tickets:
- XS is the basic type which has most restrictions and it only includes a personal item that must be fitted in the area in front of your seat. Both the baggage must be purchased and no changes are allowed or refunds.
- S or standard type includes personal item and cabin baggage but checked baggage must be bought separately.
- M or classic is another type which is a popular choice that includes a personal item, cabin bag and one checked bag of up to 50 lbs.
- L or Flex is the most flexible type of economy fare as it includes cabin baggage and a checked bag along with the personal item of up to 50 lbs. Free changes and a refund option is available too.
- XXL or business class is the type of premium fare which includes two checked bags of up to 70 lbs along with priority services and more special seats.
Allowed Baggage:
- The cabin baggage is not possible in XS fare and only one personal item is included.
- All the other fares include one personal item and one cabin bag with a maximum combined weight of 22 lbs.
- The XS and S fares don't include checked baggage.
- M and L fares allow the passengers to carry one checked bag of up to 50 lbs without any charges.
- XXL fares allow the passengers to carry two checked bags of each up to 70 lbs.
Web Check-in:
- You can use the website or app 48 hours before the departure of your flight to check- in and get the boarding pass.
- If the flights are flying two or from the US, Puerto Rico and Canada, the availability of the check-in window will start 24 hours prior.
- You just need your booking code and last name to check-in and it's up to you whether you want the print out or digital copy of the boarding pass.
Frequent Flyer Membership:
- Life Miles is the loyalty program of this airline. It has multiple elite status tiers like silver, gold and diamond.
- Their membership is with star alliance so it would be possible to use the accumulated miles with Avianca and other star alliance partners.
- A Free upgrades, lounge benefits for gold and diamond members, extra checked baggage allowance and priority in many services will be provided on the silver platter for all the membership holders.
FAQ'S
Q. What items are prohibited in baggage?
There are many prohibited items as a list is long on the website but a few of them include safety cases, disabling elements, liquid oxygen devices, electric weapons and more.
Q. How to earn Life Miles miles?
The best way is to use your credit cards or purchasing additional services like priority boarding or travel assistance to earn the miles.
Q. Is Avianca a safe airline to consider?
It has had no fatal accidents in its history and the airline has implemented various safety measures like regular aircraft maintenance, etc.