Privacy Policy - Flightlinkers

Policy (as the document is collectively referred) along with our Policy of Cookies and Terms of Service explains how we acquire and use your information on all of the flightlinkers services including the platform, mobile application and other services such as our customer assistance or user research channels (collectively, the Platforms). This we shall occasionally review in order to keep it up-to-date and we will post the latest version of it here. We will notify you of any major changes through other messages or when you next use our services.

Which personal information do we gather, and whence does it originate? We cannot make our platforms and other services the best they can be without information, nor can we assist you in organizing and scheduling your ideal vacation. We thus collect, use, aggregate and share some personal information in the process of accessing our sites, or other interactions with us.

How and why are personal data used?

Your personal information is only used where:

• Required in order for us to fulfill a contract with you or to help you and a travel provider enter into a contract;
• Essential for pursuing our legitimate interests or those of others;
• Required to fulfill legal duties or exercise legal rights;
• You have granted us permission.

When is personal information collected or shared with third parties?

When necessary, we share personal data to achieve the goals specified in How and why do we make use of personal data? This implies that we will exchange personal information when you approve it, when it is critical to carrying out our business transaction with you and providing services, when we are compelled by law, or when sharing it is mandated to advance our or a third parties legitimate interests.

Where do we handle personal information?

The precise location of the data centres where personal information is safely stored depends on where you are when using flightlinkers. Only vendors who offer suitable contractual safeguards for the information they process will be allowed to handle personal data. Although we always make sure their standards match ours, personal data may occasionally be stored in nations with security levels that differ from your own.

How does advertising use personal data?

When using our platforms, you will see advertisements. When using other platforms, you may also see advertisements regarding flightlinkers and certain flightlinkers partners. These advertisements may be tailored to be more relevant to you and may originate from us or from outside sources. The information you give us when you register or book using the flightlinkers Platforms, or through cookies and related technologies, may be among the personal data used to customize advertisements (further information may be found in our Cookie Policy).

Do we employ technologies like cookies?

Based on your policy, and whether you are visiting our site or using our app, we will use cookies and associated technologies to a) help deliver our platforms as well as to optimize it, b) improve your experience, and c) advertise.

For further information on the types of cookies we use and their related technologies go to our Cookie Policy.

For what duration do we keep personal information?

We only save personal data for as long as is required. The reasons for which personal information was gathered and if we have a long-term requirement or duty to keep personal information for a specific amount of time will determine this. We shall either erase or anonymized your personal information if we are no longer needed to handle it. If you would require additional information on retention periods please feel free to contact us.

In some situations, you can request that we remove your personal information. Learn more about managing your personal information in what rights and options do you have?

What are the ways of protecting personal information?

Our culture rests in helping secure your privacy and to this end we use an array of industry-standard techniques to achieve this.